Privacy Policy
This Privacy Policy was last modified on 24 Sep 2024.
At Chem-Dry On The Spot (“us,” “we,” or “our”), we are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information in connection with our services and in compliance with applicable Australian laws regarding Privacy and SPAM.
1. Collection of Personal Information
We collect personal information that you voluntarily provide, such as when booking our services, making payments, or through referrals from friends or acquaintances. This information may include, but is not limited to, your name, address, contact number, and billing details.
2. Use Of Personal Information
Your personal information is used to:
- Provide and maintain our services
- Facilitate the booking and payment processes
- Promote and market our services
- Comply with legal obligations and franchise requirements
- Improve our business systems and processes
3. Disclosure of Personal Information
We respect your privacy and do not share your personal information with third parties without your explicit consent. However, we may disclose your information to:
- Authorities as required by law
- In the context of a business sale
4. Cookies and Log Data
We may use cookies and collect log data provided by your browser. This helps us gather statistical information, including your IP address, browser type, and pages you visit on our site. You can manage cookie preferences through your browser settings.
5. Security Measures
We take the security of your personal information seriously and implement a range of physical, electronic, and procedural safeguards to protect against unauthorized access, loss, or alteration. While no method of transmission over the Internet is completely secure, we strive to use commercially acceptable means to protect your information.
6. Accuracy of Information
To provide you with the best service, it is crucial that your personal and business information is accurate and up-to-date. Please notify us of any changes to your details promptly.
7. Your Access Rights
You have the right to request access to the personal information we hold about you. To make such a request, please contact us via the contact details provided below. We will respond to your request within seven working days.
8. Policy Amendments
We reserve the right to update this Privacy Policy from time to time. Changes will be communicated by posting the new policy on our website, and we encourage you to review it periodically.
9. Concerns or Complaints
If you believe your privacy has been infringed or compromised, please contact us immediately through our website’s contact page. All concerns will be addressed by our management team.
10. Contact Us
If you have any questions or feedback regarding this Privacy Policy, please get in touch with us.
